Alcoa Building Products, Inc. ("ABP") manufactures Vinyl Siding, Vinyl Soffit and Vinyl Accessories (the "Products"), in accordance with high standards and tight quality controls. The Products will not rust or corrode because they are made of vinyl, and they will not flake or peel because there is no paint to flake or peel.
What does this Warranty Cover?
Limited Lifetime Limited Warranty. ABP warrants to you, the owner of the property at the time the Products were installed, that the Products are free from defects in material and workmanship in the course of manufacture if installed according to our specifications.
Limited Fade Warranty. ABP also warrants to you that for a the limited period specified below, the Products will not excessively fade. "Excessive Fading" is more than ‘normal fading’ (see below) which is in excess of a Delta E of 7 Hunter units, as determined by ABP.
Limited Hail Damage Warranty. ABP also provides you with a limited hail damage warranty, more fully outlined below.
This Warranty is limited to the terms and conditions, exclusions and limitations, requirements and legal rights stated in this Warranty.
How Long does the Coverage Last?
Lifetime Limited Warranty. If you are an individual, this Lifetime Limited Warranty lasts for the life of the property on which the Products were originally applied ("Property") for as long as you own the Property. If you are not an individual (e.g., you are a corporation, condominium, cooperative housing arrangement, unincorporated association, school, church, government or public entity, etc.), the warranty period will be 50 years from the date of original installation of the Products on the Property, prorated as outlined in the Warranty Coverage Schedule below. This Lifetime Limited Warranty may be transferred with the Property. However, upon the transfer, the warranty period will be no more than 50 years from the date of original installation of the Products on the Property, prorated in accordance with the Warranty Coverage Schedule below.
Limited Fade Warranty. ABP’s excessive fade warranty is for five (5) years from the date of the original installation of the Products on the Property, even if the Warranty is transferred with the Property.
Limited Hail Damage Warranty. ABP’s hail damage warranty will last as long as ABP’s Lifetime Limited Warranty lasts, and upon transfer with the Property, shall continue based upon the coverage terms for ABP’s Lifetime Limited Warranty.
What will We do?
You must notify us in accordance with the notice requirements outlined below, and we must validate the complaint. Upon the notification and validation, we will undertake the following:
Lifetime Limited Warranty. At our sole option, we will either repair, replace, refinish or refund to you the value of the Products found to be defective (or prorated if this Warranty is transferred). Our obligations under this Warranty will in no event exceed the purchase price of the originally installed Products found to be defective and the cost of the labor involved in the original installation of such defective Products. Any additional costs and expenses beyond these amounts are your responsibility.
Limited Fade Warranty. At our sole option, we will either repair, replace, refinish or refund to you the value of the Products found to be defective (or prorated if this Warranty is transferred). Our obligations under this Warranty will in no event exceed the purchase price of the originally installed Products found to be defective and the cost of the labor involved in the original installation of such defective Products. Any additional costs and expenses beyond these amounts are your responsibility.
Limited Hail Damage Warranty. It is your responsibility to pursue the cost of repair or replacement of damaged material through your homeowner’s insurance or all other applicable insurance coverage. After you exhaust such coverage, if you have any Product cost that you have incurred in the purchase of the Product that is necessary to replace the Product on your Property which was damaged by hail, and these costs are in excess of your total insurance coverage (excluding your insurance deductible), we will reimburse you for that difference, up to the cost of replacement Product for the damaged Product. Any additional costs and expense beyond these amounts are your responsibility. We will have no responsibility for any costs associated with the labor required to remove, replace or install any Product.
In the event of repair, replacement or refinishing under this Warranty, the Warranty applicable to the replacement material or to the repaired or refinished Products will extend only for the time remaining under the original Warranty.
What Doesn’t this Warranty Cover?
This Warranty does not cover:
Other Limitations
How do you Register Your Warranty?
For all ABP materials used on this installation project, both you and the ABP dealer must complete and sign one Application for Warranty Registration within 30 days after original installation has been completed. Please mail it to Alcoa Building Products, Inc., Warranty Registration Department, P.O. Box 337, Ingomar, PA 15127-0337. Failure to register the Warranty will not void the Warranty, but registration of this Warranty confirms the date of purchase of our Products and assists ABP in processing any Warranty claim you might have. This confirmation is of benefit to you, especially if your original proof of purchase is lost.
How do you Transfer your Warranty?
You and subsequent Property owners may transfer this Warranty by providing written notice to us within 30 days after the date of transfer of ownership. The notice should include the warranty registration number (if available), the address of the Property, the name and mailing address (if different) of the new owners and the date of transfer. The notice should be sent to Alcoa Building Products, Inc., Warranty Transfer Department, P.O. Box 337, Ingomar, PA 15127-0337. Failure to notify ABP will not void the Warranty, but the notice will assist ABP in processing any warranty claim.
Warranty coverage upon transfer is as described in detail above. Upon any transfer of the property, your obligations become the obligations of the new Property owners.
How do you Submit a Warranty Claim?
You must submit your claim in writing to us within the warranty period and within a reasonable period of time after the defect is discovered.
To initiate a claim, you should contact our warranty services number at 1-800-962-3563 to receive a warranty claims packet.
If you would like to submit a claim request in writing, please provide the following information: a description of the claimed defect and the date the defect was discovered; the warranty registration number (if available); the date of original installation; and your name, address and phone number. Written claims should be sent to Alcoa Building Products, Inc., Warranty Claims Department, P.O. Box 132, Sidney, Ohio 45365-0132 or fax your information to 800-862-4308.
ABP will provide notification of any additional information and physical evidence that may be required to process your claim.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION FROM ABP WILL VOID THIS WARRANTY.
Warranty Coverage Schedule
|
Number of Years |
Percentage of Purchase Price
of Originally Installed Products Found to Be Defective for Which Alcoa Building Products, Inc. Will Be Responsible |
| During the original purchaser's Ownership
of the Property up to fifty (50) years: |
100% |
| Subsequent owners and others covered by a 50-year prorated warranty: | |
|
0 to 5: |
100% |
|
more than 5 but less than 7:
|
90% |
|
more than 7 but less than 8:
|
80% |
|
more than 8 but less than 9:
|
70% |
|
more than 9 but less than 10:
|
60% |
|
more than 10 but less than 11:
|
50% |
|
more than 11but less than 12:
|
40% |
|
more than 12 but less than 13:
|
30% |
|
more than 13 but less than 14:
|
20% |
|
more than 14 but less than 50:
|
10% |
Care & Maintenance
ABP Vinyl Siding is one of the most durable building products materials available today for residential applications. In most cases, normal rainfall is sufficient to keep it clean. But if your ABP Vinyl Siding should need cleaning, we recommend the following procedures. Particular attention should be given to areas under eaves, porches, awnings, and other overhangs that have limited exposure to the natural washing effect of rainfall.
1. Moderate Atmospheric Dirt – We recommend an occasional washing with clear water using a garden hose and soft-bristled brush (a long-handled, car-washing brush is ideal for this purpose).
2. Heavy Industrial Atmospheric Dirt - Wash in the manner indicated above, but use the following solution:
a. 1/3 cup detergent (Tide®, for example)
b. 2/3 cup trisodium phosphate (Soilax®, for example)
c. 1 gallon water
3. Mildew Accumulation - Mildew can collect on surfaces of all types of building products and is often evident on surfaces that have not been properly cared for and maintained. Normally, mildew will appear as black spots. Mildew is easy to remove by using the basic cleaning solution above with the addition of sodium hypochlorite as follows:
a. 1/3 cup detergent (Tide®, for example)
b. 2/3 cup trisodium phosphate (Soilax®, for example)
c. 1 quart sodium hypochlorite 5% solution (Clorox®, for example)
d. 3 quarts water
4. Caulking Compounds, Tar and Similar Substances - Use mineral spirits in reasonable amounts and apply directly to the foreign substance. Immediately after cleaning, rinse the area thoroughly with water.
CAUTION: Do not exceed the recommended concentrations of cleaners. To do so can cause damage to the Products' surface. Avoid skin and eye contact with the solution, and in all cases follow manufacturer's instructions for the use of cleaning compounds and solutions. Avoid use of abrasive-type cleaners and strong solvents. Test any cleaner on an inconspicuous area before applying to major areas. To minimize streaking, always clean from the bottom to the top and follow with a rinsing of clear water. Excessive scrubbing is unnecessary and can be harmful to the Products, and may cause undesirable glossy areas over the finish.
IMPORTANT: Fire Safety Information
Exterior vinyl building materials require little maintenance for many years. Nevertheless, common sense dictates that builders and suppliers of vinyl products store, handle and install vinyl materials in a manner that avoids damage to the product and/or structure. Owners and Installers should take a few simple steps to protect vinyl building materials from fire.
To The Home and Building Owner
Rigid vinyl siding is made from organic material and will melt or burn when exposed to a significant source of flame or heat. Building owners, occupants and outside maintenance personnel should always take normal precautions to keep sources of fire, such as barbecues, and combustible materials, such as dry leaves, mulch and trash away from vinyl siding.
To the Building Trades, Specifiers, Professional and Do-It-Yourself Intallers
When rigid vinyl siding is exposed to significant heat or flame, the vinyl will soften, sag, melt, or burn, and may thereby expose material underneath. Care must be exercised when selecting underlayment materials because many underlayment materials are made from organic materials that are combustible. You should ascertain the fire properties of underlayment materials prior to installation. All building materials should be installed in accordance with local, state and federal building code and fire regulations.
For more information about vinyl siding products, contact the Vinyl Siding Institute, 1275 K St. NW, Washington DC 20005-4006 and request brochures titled, "Fire Properties" or "What Homeowners Want to Know", or contact Alcoa Building Products, Inc. and request brochure titled "Fire Safety, What You Need to Know".
Facts about the Installation of ABP Vinyl Siding
We designed and manufactured ABP Vinyl Siding to perform best when installed by qualified applicators. While ABP does not assume responsibility for installation of its products, it does keep installers informed on new techniques and provides detailed installation instructions on all of its products. We frequently update our installation manuals with new and improved methods of application.
You should discuss any product adjustments with the dealer or applicator who did the work. These adjustments can best be made by the original dealer or applicator, since he or she is most familiar with your particular installation.