FAQMain

Frequently Asked Questions:

Question: In each window catalog the first column next to pricing says U.I. What does U.I. Mean?

Answer: U.I. Stands for United Inches. When you measure your window always measure the width first and the height second -- add the two figures together and that number is the total united inches. (Example 36 X 36 =3D 72 U.I.) Note: Always round off measurements to the next highest inch. Once you have the total united inches of your window find the bracket your window fits in and the price of the window will be next to that bracket. When it is time to order your windows one of our consultants will recheck all measurements before the order is placed. Most windows take about three weeks to make. Installation for 10 to 12 windows usually takes about 1 day.

Question: Where do I measure my window?

Answer: For the Width: Measure between the jambs at 3 points -- top, middle and bottom. Use the smallest measurement.
Height: Measure from back side of the sill stool to the top of the window casing on the left, right and middle. Use the smallest measurement. Always round up measurement to the next highest inch.

Question: If all windows are custom made to fit the same opening where my old window was, can I put any style window in that opening? (Style meaning how the window opens).

Answer: Usually the size of the opening dictates what style of window you can choose. For example, if your window opening is wider than it is taller, the least expensive window would be a sliding or a casement window. If your window is taller that it is wider, then a window that opens up and down might be best. In some cases where the opening is of average size you have a choice of four styles such as picture, slider, double hung or casement. In each window catalog you will find size limitations for width and height for each window style.

Question: When a window operates up and down, I have heard the term single hung and double hung. What is the difference?

Answer: The terms single hung and double hung refers to windows that operate up and down. A single hung window is fixed at the top and only the bottom sash opens. On a double hung window, both the top sash and bottom sash open and both usually tilt-in for cleaning.

Question: Is a double pane window the same as a thermal pane window?

Answer: NO! Just because a window has two panes of glass, it cannot be considered a thermal pane window. A double pane window that has two panes of single strength glass is just that, a window that has two panes of glass. A thermal pane window will have two panes of double-strength lowE glass and may be Argon-filled as well. These are some of the options that make a thermal window.